Introduction
Welcome to Ronnies Cleaning. By accessing our website or using our cleaning services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services.
Services
Ronnies Cleaning provides commercial and professional cleaning services tailored to client requirements. Service details, schedules, and pricing will be agreed upon before commencement of work.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
Quotes & Pricing
All quotes provided are based on the information supplied by the client and may be subject to change if service requirements differ upon inspection.
Prices are quoted in Australian Dollars (AUD) and may include applicable taxes unless otherwise stated.
Bookings & Payments
Clients agree to make payments according to the agreed payment terms stated on invoices or service agreements.
Late payments may result in service suspension or additional fees where applicable.
Client Responsibilities
Clients are responsible for:
- Providing safe and reasonable access to the premises
- Informing us of any hazards, sensitive areas, or special cleaning requirements
- Securing valuables and confidential materials before service appointments
Ronnies Cleaning is not responsible for damage or loss resulting from unsecured or improperly stored items.
Cancellations & Rescheduling
Cancellation or rescheduling requests should be made with reasonable notice. Late cancellations may incur cancellation fees depending on the circumstances and scheduled commitments.
Satisfaction & Complaints
We aim to provide high-quality cleaning services at all times. If you are dissatisfied with any aspect of our service, please contact us promptly so we can address the issue appropriately.
Liability
While we take reasonable care in performing our services, Ronnies Cleaning shall not be held liable for:
- Pre-existing damage
- Normal wear and tear
- Loss or damage caused by faulty fixtures, equipment, or materials
- Indirect or consequential losses
Our liability is limited to the extent permitted by Australian law.
Health & Safety
We are committed to maintaining safe working practices and complying with relevant workplace health and safety regulations.
Privacy
Any personal or business information collected during the course of providing services will be handled confidentially and in accordance with applicable privacy laws.
Intellectual Property
All content on this website, including text, graphics, branding, and logos, remains the property of Ronnies Cleaning unless otherwise stated. Unauthorized use or reproduction is prohibited.
Website Use
Users agree not to misuse the website, attempt unauthorized access, or engage in activities that may disrupt website functionality.
Changes to Terms
Ronnies Cleaning reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be effective upon publication on the website.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Australia.
Contact Information
For any questions regarding these Terms & Conditions, please contact Ronnies Cleaning through the contact information provided on our website.